Last updated: [DATE]

1. Overview

This Refund Policy applies to online courses purchased through https://www.aicourses.space from [LEGAL NAME].

Our courses consist primarily of prerecorded digital educational content. After successful payment, purchasers receive access to the course and may study at their own pace.

We want customers to understand the purchase conditions before placing an order.

2. Digital Course Access

Unless the sales page states otherwise, access to the purchased course is provided after successful payment.

Because the course is digital content delivered online, special rules may apply to cancellation and withdrawal rights, depending on the customer’s location and the applicable law.

3. European Union Consumers

If you are a consumer in the European Union, you may generally have a 14-day withdrawal period for distance contracts, subject to applicable exceptions.

For paid digital content that is not supplied on a physical medium, the right of withdrawal may be lost once delivery begins only where the applicable legal requirements are met. These may include:

• Your prior express consent to begin delivery during the withdrawal period.
• Your acknowledgement that you lose the right of withdrawal when delivery begins.
• Confirmation of the contract and the relevant consent and acknowledgement, as required by law.

Where these requirements have not been met, your statutory rights may remain available.

Nothing in this Policy removes or limits any mandatory consumer rights.

4. Refund Requests

If you experience a technical problem that prevents you from accessing a course you purchased, please contact us so that we can investigate and, where appropriate, restore access or provide another suitable remedy.

To submit a request, email [CONTACT EMAIL] and include:

• The email address used for your purchase.
• The course name.
• Your order or transaction reference, if available.
• A short description of the issue.

We will review requests fairly and respond within a reasonable time.

5. Incorrect Charges and Duplicate Payments

If you believe you have been charged incorrectly or charged more than once for the same purchase, contact us at [CONTACT EMAIL]. We will investigate and correct confirmed errors as appropriate.

6. Non-Excludable Rights

This Policy does not affect any refund, withdrawal, remedy, or other right that cannot legally be excluded or restricted under the law applicable to your purchase.

7. Contact

For refund requests or questions about this Policy, contact:

[LEGAL NAME]
Email: [CONTACT EMAIL]
Address: [BUSINESS OR CONTACT ADDRESS]